Overview
At TrackVista, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.
Refunds
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a refund, you must provide proof of purchase. Additionally, the product must not have been used extensively beyond basic usage.
Process
To initiate a refund, please contact our support team at [email protected] with your purchase details and the reason for your refund request.
Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.
Approved Refunds
If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: [email protected]